StackOps Pro Privacy Policy

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you:

• visit stackopspro.com;
• complete contact forms;
• request a demo;
• interact with us by email, phone, WhatsApp, or other business communication channels;
• use, request access to, or evaluate our inventory management system; or
• participate in customization, implementation, support, or integration processes.

This policy also explains your privacy rights and how you can exercise them.

1. Data Controller

The data controller for the personal data described in this policy is:

• General email: marketing@parzr.com
• Main country of operation: United States of America

2. Scope of This Policy

This Privacy Policy applies to personal data we process through our website, contact forms, demo requests, business communications, pre-sales processes, onboarding, system access, technical support, and activities related to the provision, improvement, or customization of StackOps Pro.

If any feature, integration, module, testing environment, or implementation includes additional privacy or data processing terms, those terms will supplement this policy.

3. What Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

3.1 Identification and Contact Data

• first and last name;
• job title or position;
• company or organization;
• email address;
• phone number;
• country, city, or business location;
• any other information you voluntarily include in forms or communications.

3.2 Business and Request Data

• type of company;
• industry or sector;
• approximate number of users, branches, products, or locations;
• interest in features, integrations, or customizations;
• operational needs, processes, and requirements shared during meetings, forms, or demos;
• history of communications, meetings, proposals, quotes, and sales follow-up.

3.3 Technical and Browsing Data

• IP address;
• device or browser identifiers;
• browser type;
• operating system;
• pages visited;
• date, time, and duration of visits;
• referring URL;
• basic site interaction data;
• data obtained through cookies or similar technologies, where applicable.

3.4 Account and System Usage Data

If you receive access to StackOps Pro or participate in a test environment, we may process:

• username;
• login credentials or access identifiers;
• activity, audit, or log records;
• account settings;
• actions performed within the platform;
• incidents, tickets, and support requests.

3.5 Customer Operational Data

When a customer engages our services or participates in implementation, customization, or integration processes, we may process information related to inventory, catalogs, movements, locations, products, suppliers, internal users, logistics processes, or similar data necessary to provide the service.

In those cases, we may act either as a controller or as a processor, depending on the contractual relationship, the source of the data, and the applicable purpose of processing.

3.6 Data from Integrations

If a customer requests integrations with third-party systems, ERPs, CRMs, e-commerce platforms, accounting tools, logistics services, or other applications, we may receive or access the data strictly necessary to design, test, enable, maintain, or support those integrations.

3.7 Sensitive Data

We do not intentionally request special categories of personal data or sensitive personal information through our public forms. Please do not send sensitive, confidential, or unnecessary information through open channels unless there is a clear legal basis and a defined contractual or operational need.

4. How We Collect Data

We may obtain personal data:

• directly from you, when you complete a form, request a demo, schedule a meeting, or contact us;
• from your company or organization, when we are engaged as a vendor or are provided business contacts;
• through your use of the website or the platform;
• through cookies and similar technologies, where applicable;
• through authorized providers, implementation partners, or vendors;
• from legitimate public or professional sources, where permitted by applicable law and used for reasonable B2B business purposes.

5. Purposes of Processing

We process your personal data for the following purposes:

1. to respond to inquiries, messages, and contact requests;
2. to manage demo requests, meetings, presentations, and sales follow-up;
3. to assess business needs, functional scope, and integrations;
4. to prepare proposals, quotes, proof-of-concept materials, or technical documentation;
5. to create, manage, and secure user accounts;
6. to provide, configure, customize, implement, and maintain StackOps Pro;
7. to execute integrations with third-party tools or systems requested by the customer;
8. to provide technical support, customer service, maintenance, and service improvements;
9. to monitor performance, security, availability, auditing, and fraud or abuse prevention;
10. to comply with legal, regulatory, tax, contractual, and information security obligations;
11. to send marketing or informational communications related to our services where permitted by law;
12. to analyze usage metrics, user experience, site performance, and product improvements;
13. to protect our rights, legitimate interests, operations, systems, and contractual evidence.

6. Legal Bases for Processing

Where required by applicable law, we process personal data based on one or more of the following legal grounds:

• consent, when you validly provide it, for example in connection with certain forms, subscriptions, or non-essential cookies;
• performance of a contract or pre-contractual measures, when processing is necessary to respond to your request, provide a demo, enable access, or deliver the service;
• compliance with legal obligations, when we must retain, disclose, or process information to comply with the law;
• legitimate interests, when necessary to operate, protect, and improve our business, maintain B2B business relationships, secure the platform, prevent fraud, document interactions, and follow up on genuine opportunities, provided those interests do not override your rights and freedoms.

7. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

• operate the website;
• remember preferences;
• measure traffic and performance;
• improve browsing experience;
• enhance security;
• analyze website usage;
• manage campaigns or advertising measurement, if implemented.

Where required by law, we will request your consent before enabling non-essential cookies.

You may manage cookies through our banner or preferences center, where available, as well as through your browser settings. Disabling certain cookies may affect website functionality.

8. Who We Share Data With

We may share personal data only when there is a legitimate, contractual, or legal need to do so, and subject to appropriate confidentiality and security measures, with:

• hosting, cloud, infrastructure, security, analytics, CRM, email, and support providers;
• vendors who help us manage forms, demos, meetings, tickets, or communications;
• technology partners, implementers, or authorized contractors involved in implementation, support, or development;
• authorities, regulators, courts, or third parties when required by law or valid legal process;
• professional advisors, auditors, attorneys, or insurers when necessary;
• related or affiliated entities, if involved in service delivery and under appropriate safeguards.

We do not sell personal data for money. If in the future we use tools or advertising settings that, under certain laws, could be considered a form of “sharing” for cross-context behavioral advertising, we will update this policy and, where required, provide appropriate choice or opt-out mechanisms.

9. International Data Transfers

Because we may use technology providers, cloud infrastructure, or support teams located in different countries, your personal data may be transferred to, stored in, or accessed from jurisdictions other than your own.

Where required by applicable law, we will implement appropriate safeguards to protect such international transfers, including suitable contractual clauses, technical and organizational measures, risk assessments, or other legally recognized transfer mechanisms.

10. Information Security

We implement reasonable technical, administrative, organizational, and contractual safeguards to protect personal data against unauthorized access, destruction, loss, alteration, improper disclosure, or unlawful use. Depending on the context, these safeguards may include:

• access controls;
• authentication and credential management;
• encryption in transit and, where applicable, at rest;
• permission segmentation;
• activity logging and monitoring;
• backups;
• internal security policies;
• incident management;
• vendor assessments;
• confidentiality agreements.

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legitimate business purposes, support, operational continuity, legal compliance, defense of claims, and contractual traceability.

In general terms:

• contact form and demo request data will be retained for as long as needed to respond to the request and conduct reasonable sales follow-up;
• customer and contractual data will be retained while the business relationship exists and for any additional period required by law or necessary for legal defense or auditing;
• technical, security, or audit logs may be retained for periods proportionate to their purpose;
• data may be anonymized or aggregated for statistical or service improvement purposes where possible.

When data is no longer needed, we will delete, anonymize, or block it in accordance with applicable law.

12. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have the right to:

• request access to your personal data;
• request correction or updates;
• request deletion or erasure;
• request restriction or limitation of processing;
• object to certain processing;
• withdraw consent where processing relies on consent;
• request data portability where applicable;
• request information about categories, sources, purposes, and third-party recipients;
• file a complaint with the competent supervisory authority.

If you reside in jurisdictions that recognize additional specific rights, including certain U.S. state laws, the United Kingdom, the European Union, or Latin American jurisdictions, we will respond in accordance with the applicable legal framework.

To exercise your rights, you may contact us at: marketing@parzr.com

We may request reasonable information to verify your identity and prevent fraudulent or unauthorized requests.

13. California Privacy Rights

If you are a California resident and applicable law applies to us as a “business” under the CCPA/CPRA, you may have the right to:

• know what categories of personal information we collect;
• know the sources of that information;
• know the business or commercial purposes for processing;
• know the categories of third parties to whom we disclose information;
• request deletion;
• request correction;
• request access to specific pieces of personal information, subject to exceptions;
• not be discriminated against for exercising your rights;
• limit the use and disclosure of sensitive personal information where applicable;
• opt out of certain sales or sharing of personal information where applicable.

If these provisions apply to our operations, we will make available the mechanisms required to submit requests and exercise applicable privacy choices.

14. Rights Under Applicable International and Local Frameworks

Where applicable, we also seek to align our processing practices with principles and obligations recognized under international and local data protection frameworks, including rules related to:

• transparency;
• purpose limitation;
• data minimization;
• accuracy;
• storage limitation;
• integrity and confidentiality;
• accountability;
• privacy by design and by default.

15. Marketing Communications

We may send communications about demos, features, product updates, technical content, improvements, use cases, launches, integrations, or related services where there is a lawful basis to do so.

You may opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Even if you opt out of marketing, we may still send non-promotional communications necessary for the contractual, operational, technical, or security relationship.

16. Children’s Privacy

Our services, website, and forms are not directed to children, especially children under 13, and we do not knowingly collect personal data from children through our public forms.

If you believe a child has provided us with personal data without valid authorization, please contact us so we can review and delete the information where appropriate.

17. Automated Decision-Making

We do not use your personal data to make automated decisions that produce legal or similarly significant effects on you, unless expressly disclosed and permitted by applicable law.

18. Third-Party Links and Services

Our website or communications may include links to third-party websites, platforms, or services. We do not control their privacy practices and are not responsible for the content, security, or data processing activities of third parties outside our control. We encourage you to review the privacy policies of those third parties before providing them with information.

19. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, technical, operational, or business changes. We will post the updated version on this page and indicate the date of the latest revision.

Where required by law, we may also provide notice of material changes through additional means.

20. How to Contact Us